Call Center | Career at LUX MED

What is it like to work with us?

We work at a stable medical company,
We give you prospects for development – most of our managers have been promoted through internal recruitment,
We have access to a wide range of benefits, including medical care, LUX MED hospital insurance - Full Care, sports card, English language courses,
We work in a hybrid (stationary and remote) system,
We have a comradely relationship and do not create barriers!

What does our day at the company look like?

Our job is to take care of the patient – we make appointments and provide information about LUX MED products and services,
We use a knowledge database, where we can find vast information that is necessary for our work,
We provide two weeks’ initial training before the commencement of work,
Our coaching team streamlines work and improves service standards,
We conduct continuing education workshops – working on quality and fine-tuning elements that require improvement,
At team meetings, we discuss the results and learn about new solutions to enhance processes.

A healthy culture

We encourage you to read a guide describing our organisational culture, the projects we are working on and the things the LUX MED Group has to offer as an employer.

What do the Call Center staff say about their everyday duties?

Aleksandra Czaplicka, Leader at the Occupational Medicine Registration Centre

“As far as the career path is concerned, the most important things for me are stability and the confidence that I have the opportunity to develop. I have found both of these things at LUX MED. I feel fulfilled here, but I also know that I can do more, and my employer supports me in those aspirations.”

Michał Rudaś, Patient Service Assistant at the Call Center

“I came to LUX MED with an intention to work there just for a while, however the atmosphere, the development opportunities and the mission behind our work here made me stay for longer. Today, I feel an important part of this business family.”

Feel the comfort of working for a medical industry leader

Medical care

Hospital Insurance

Sports card

Wellbeing programme

Remote and hybrid work

Recommendation Programme

English language courses

Transparent career paths

Life insurance

Professional training

Let’s talk about cooperation

Kacper Dziwota

Patient service recruitment coordinator

Phone number: 885 620 454

E-mail: Kacper.Dziwota@luxmed.pl

Agnieszka Sokołek

Senior Recruiter and Administration Specialist at the Call Center

Phone number: 885 670 066

E-mail: Agnieszka.Sokolek@luxmed.pl

Sylwia Stępień

Senior Specialist for Patient Service Recruitment

Phone number: 885 265 077

E-mail: Sylwia.Stepien@luxmed.pl